(+44) 844-802-5131 info@shoptegic.net Unit 11, Redbridge Enterprise Centre, Ilford, IG1 1TY Mon - Fri: 8:00 - 18:00

Privacy Policy

Last Updated: 7th July 2026

At Shoptegic Limited, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our import and export services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

1. Collection of Your Information

Personal Information We Collect

We may collect personal information from you in various ways, including when you:

  • Visit and navigate our website
  • Register for our services or newsletter
  • Use our contact forms to inquire about our services
  • Apply for employment opportunities
  • Participate in activities or promotions
  • Voluntarily complete a customer survey

The personal information we collect may include:

  • Name and contact information (email address, phone number, postal address)
  • Company name and business details
  • Payment and financial information
  • Employment history and qualifications
  • Any other information you voluntarily provide to us

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including:

  • Device information (device type, operating system, browser type)
  • IP address and general geographical location
  • Pages you view and time spent on those pages
  • Referral sources and search terms
  • Click patterns and navigation paths

2. Use of Your Information

We use the information we collect for various business purposes, including:

  • To provide, operate, and maintain our import and export services
  • To process transactions and send related information
  • To send you marketing and promotional communications (with your consent)
  • To send you administrative information and service updates
  • To respond to your comments, questions, and requests
  • To provide customer support
  • To monitor and analyze trends, usage, and activities
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities
  • To protect the security and integrity of our website and services
  • To comply with legal obligations

3. Disclosure of Your Information

We may share information about you with third parties in the following circumstances:

With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us, such as:

  • Payment processing
  • Data analysis
  • Email delivery
  • Customer service
  • Marketing assistance
  • Freight and logistics partners

Business Transfers

If we are involved in a merger, acquisition, financing, due diligence, dissolution, or sale of assets, your information may be sold or transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public
  • Protect against legal liability

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please remember that no security measures are perfect or absolute, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).

6. Your Data Protection Rights

Depending on your location, you may have certain rights under applicable data protection laws, including:

  • Right to Access: You may have the right to request copies of your personal information
  • Right to Rectification: You may have the right to request that we correct any information you believe is inaccurate
  • Right to Erasure: You may have the right to request that we erase your personal information under certain conditions
  • Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information
  • Right to Data Portability: You may have the right to request that we transfer the data we have collected to another organization or to you
  • Right to Object: You may have the right to object to our processing of your personal information
  • Right to Complain: You have the right to complain to a data protection authority about our collection and use of your personal information

7. Cookies

We may use cookies, tracking pixels, and similar technology to collect information about your browsing activities. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

9. Children's Information

Our services are not targeted for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. When we do, we will revise the "Last Updated" date at the top of this policy and provide notice on our website.

11. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at:

Shoptegic Limited
Unit 11, Redbridge Enterprise Centre
Thompson Close, Ilford
England, IG1 1TY
Email: info@shoptegic.net
Phone: (+44) 844-802-5131